HTR Task Releases Milestone Report on Unintended Consequences
This extensive report just released by the Hard-to-Reach Energy Users Task delves deeply into the question which unintended consequences arise (and why) when well-intentioned energy interventions don’t turn out the way they were intended.
Industry-funded research into customers living in hidden hardship inspires Phase 2 of HTR Task
The two largest electricity retailers in Aotearoa New Zealand, Mercury and Genesis Energy funded HTR Task Leader Dr Sea Rotmann to research customers living in hidden hardship. The industry wanted to work alongside the community to find more effective solutions to the problem of engaging hard-to-reach energy users.