Policy Brief – Constructive Narratives for Home Heat Decarbonisation
The follow-up policy brief from the Constructive Narratives project highlighting the key findings, observations and policy recommendations for policymakers.
Constructive Narratives for Home Heat Decarbonisation
A new report from our latest research project responds to the Users TCP call for evidence on Constructive Narratives for Home Heat Decarbonisation. Its objective was to provide policymakers with a stronger evidence base on how communication strategies can support the adoption of heat pumps, and how narrative campaigns interact with policy design, market conditions, and public perceptions.
Guidebook: Lessons from demand flexibility trials and surveys in four countries
Based on four large-scale field experiments, this guidebook by the Behavioural Insights Platform shows how behavioural interventions can boost household participation in demand flexibility.
GO-P2P Final Task Report
The GO-P2P Task was a five and a half year international research collaboration (2019 – 2025) and brought together over 200 researchers, practitioners, policymakers and regulators from 25 countries to build both a research community, and an authoritative, cross-disciplinary evidence base on the conditions underwhich local energy market models can be successfully deployed and scaled. This report summarises the Task’s principal findings, research outputs, and the lessons learned from five years of comparative international research.
Case Study Analysis: The 20 Degree Vision (Aotearoa NZ)
What if the ultimate outcome of a housing intervention programme wasn’t just warmer homes, but a fundamental culture shift in how Aotearoa New Zealand thinks about housing, health, and human dignity?
2025/26 Annual Report
The 2025/26 Annual Report is now available to view in an online version. This report provides an overview of the activities of the Users TCP and its Task during the 2025/26 year.
Report: Social acceptance and public engagement in emerging energy infrastructure projects
This report provides a literature review of 155 publications to reveal critical acceptance and engagement factors and principles.
Mapping understandings of corporate social and sustainability responsibility in an era of green transition in Swedish Sápmi: recommendations for extractive industry improvements
In northern Sweden, extractive industry activity, such as wind power and mining, has intensified due to the so-called green transition. Hence, friction between the Indigenous Sámi people and extractive companies has increased. The objective of this study is to explore the experiences of and recommendations for corporate social responsibility (CSR) practices in extractive industries among the Sámi people in Sweden.
Evaluating Electric Vehicle and Heat Pump Flexibility Potential: Linking Technology, Economics, Regulation, Behaviour and Policy
In a report, commissioned by the Users TCP and 4E TCP EDNA Platform, the Austrian Institute of Technology explores how flexibility can be understood, quantified, and enabled in practice. The report introduces a high-level model that links technical capabilities, economic drivers, behavioural aspects, and policy frameworks to estimate the overall flexibility potential of distributed assets.
Battling Exclusion in Energy Transitions
Energy transitions are leading to a decentralization of energy system resources. However, power structures remain highly centralized and supply-side focused, often leading to local resistance to change and the exclusion of end user groups. This policy report summarizes key findings, recommendations and examples based on work in the Empowering All Task phase 1, including new research, good practice examples, and the aggregated knowledge of current state of the art research within the energy field.
HTR Task – Energy hardship programmes: a systematic cross-country policy analysis of initiatives addressing equity and low-carbon energy services
This study aims to address the knowledge gap in energy hardship literature by providing a systematic analysis of a sample of 67 energy hardship programmes implemented across Australia, Canada, the United Kingdom, the United States, and more than 20 European countries. Guided by specific research questions and supported by directed content analysis, we focus on five areas: dominant policy rationales, main policy goals, supportive policy instruments, stakeholders, and key performance indicators (KPIs).
2024/25 Annual Report
The 2024/25 Annual Report is now available to view in an online version. This report provides an overview of the activities of the Users TCP and its Task during the 2024/25 year.
HTR Task – Unintended Consequences Report
This report is the first major milestone of Year 1 Phase 2 of the Hard-to-Reach Energy Users Task. It delves deeply, via mixed methods research, into the question why well-intentioned energy
interventions don’t always turn out the way they were intended.
Making an inclusive and gender aware energy policy
This paper presents a synthesis of three case studies carried out within the sub-task 2 of the Gender and Energy Research Programme with some supporting evidence from other sources. The sub-task set out to gain an understanding of the systematic inertias in the sociotechnical energy system hindering the formation of gender aware policies and interventions and then to identify ways of countering the inertias.
Facilitating Community – Industry Engagement in Aotearoa New Zealand
This research, funded by the Electricity Retailers Association New Zealand (ERANZ), will inform Subtask 5 of Phase 2 (Co-Design of Engagement Strategies For Chosen Priority Audiences) of the HTR Task.
Expert Survey Results. Phase 2 Subtask 2 – Energy Justice Landscape & Stakeholder Analysis
This report summarises the findings from our HTR Task Phase 2 Subtask 2 expert survey. 72 experts from 16 countries answered our Qualtrics survey (ran from November 2023 to March 2024), providing insights into their experiences with hidden energy users, energy justice and just transition programmes, engagement with community and Indigenous organisations, and examples of unintended consequences they encountered. The latter informed our Unintended Consequences report, the major milestone of Year 1 of Phase 2.
Policy Brief – Gender Just Energy Policy
The overarching aim of the EmPOWERing All task is to bring science-based evidence on how to formulate and implement clean, effective and inclusive energy policy and technological interventions, building on perspectives from gender research. This policy brief provides an introduction on how to address and assess energy policy using the gender just energy policy framework.
SLA2.0 Task Final Report
The final report from the Social License to Automate 2.0 Task has been published and is now available to download.
Policy Brief – Emerging Best Practices for Campaign Design and Implementation
The CampaignXchange Task fostered knowledge sharing among governments, collected campaign results and data and identified best practices for future public campaign design and implementation.
The Task emerged from the collective interest of policymakers to assess the outcomes and features of behavioural interventions in response to the 2022 energy crisis.
Case Study – Smart Energy Systems: How to Achieve More Inclusive Technology Development?
Austrian Case Study: Smarte Energiesysteme: Wie eine inklusivere Technologieentwicklung erreicht werden kann (in German)